3

Discussion topic: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

Reply
This message was authored by seannyyx This message was authored by: seannyyx

can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

Broadband's working fine. Previously had no issues with making or recieving calls up to maybe Saturday. (not made a call since then,..) But had a call today and noticed our issues.
So we can receive calls but not make them. Seems to "dial" and had a dial tone, but once the numbers completed it's "dialing" it doesn't attempt to connect. And if we have an incoming call we can hear people but they can't hear me. 

 


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

Posted by a Superuser, not a Sky employee. Find out more

Have you tried restarting your Hub, by switching it off at the plug for 30 seconds or so?

View this Answer within the discussion

Reply

All Replies

seannyyx
Topic Author
This message was authored by seannyyx This message was authored by: seannyyx

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

Also, I have attempted to unplug and replug the phone to the broadband box and its power.
Light is green on the sky box for "voice" as with all other lights.

 

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

Posted by a Superuser, not a Sky employee. Find out more

Have you tried restarting your Hub, by switching it off at the plug for 30 seconds or so?

seannyyx
Topic Author
This message was authored by seannyyx This message was authored by: seannyyx

Re: can recieve calls but not make them, can hear people but they can't hear me. Sky Talk.

no idea why restarting hub worked.. but it did. It was my next move tbh, but i'm surprised the phone its self was fine and it was just some weird hub glitch.

 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion