Discussion topic: add international phone number to sky talk shield
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Message posted on 17 Jan 2025 03:19 PM
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add international phone number to sky talk shield
Trying to add a USA phone number to sky talk shield, it keeps telling me the number is invalid. Been on hold to sky chat for what seems like days now, no reponse! Is there anyone who can help with this matter?
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All Replies
Message posted on 18 Jan 2025 03:31 PM
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Re: add international phone number to sky talk shield
Hi @salunw
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Tom
Message posted on 23 Jan 2025 03:59 PM
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Re: add international phone number to sky talk shield
Still waiting for a chat from the Community Messaging team as mentioned in your reply on 18 Jan 2025 at 0331pm!
Message posted on 23 Jan 2025 05:42 PM
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Re: add international phone number to sky talk shield
Hi there, the invites expire after 24 hours, i have however re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 26 Jan 2025 03:13 PM
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Re: add international phone number to sky talk shield
Hi there
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
Tom
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