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Discussion topic: add international phone number to sky talk shield

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This message was authored by: salunw

add international phone number to sky talk shield

Trying to add a USA phone number to sky talk shield, it keeps telling me the number is invalid. Been on hold to sky chat for what seems like days now, no reponse! Is there anyone who can help with this matter?

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This message was authored by: Tom-W19

Re: add international phone number to sky talk shield

Hi @salunw 

 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

 

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks
Tom
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This message was authored by: salunw

Re: add international phone number to sky talk shield

Still waiting for  a chat from the Community Messaging team as mentioned in your reply on 18 Jan 2025 at 0331pm!

This message was authored by: Greenfingers001

Re: add international phone number to sky talk shield

Hi there, the invites expire after 24 hours, i have however re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Tom-W19

Re: add international phone number to sky talk shield

Hi there

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
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