Wrong landline number transferred

[EdBBB]

I recently transferred my broadband and landline services to Sky.  The broadband is working fine, but my landline number was not transferred correctly. When I check my account details on the Sky app, I see a different landline number instead of my existing one.

What's happening.  Try to contact Sky but no respone.  PLEASE HELP.  

Thank you for your assistance.

[Mark39]

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@EdBBB wrote:

When I check my account details on the Sky app, I see a different landline number instead of my existing one.

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That suggests that either you didn't ask to keep your number, or Sky were unable to port it from your old provider.