Discussion topic: What type of landline phone do I need to buy to go with sky talk
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Message posted on 03 Nov 2023 11:47 AM
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What type of landline phone do I need to buy to go with sky talk
Just got sky broadband and talk but don't think old by phones will work on it ? Either how do I get that to work ( no where for cable) or which type of phone should I look to buy in order to use sky talk
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All Replies
Message posted on 03 Nov 2023 11:55 AM
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Re: What type of landline phone do I need to buy to go with sky talk
@Katherinebrown Any standard phone that plugs into the old phoneline work with Sky's VOIP as the phone simply plugs into the back of the hub, the hub does all the conversion for the standard phone to work..
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 03 Nov 2023 12:18 PM
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Re: What type of landline phone do I need to buy to go with sky talk
Note that BT 'Digital Voice' handsets supplied alongside BT Broadband will not work with any other ISP.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 03 Nov 2023 01:18 PM
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Re: What type of landline phone do I need to buy to go with sky talk
@Katherinebrown wrote:
Just got sky broadband and talk but don't think old by phones will work on it ? Either how do I get that to work ( no where for cable)..
If you have Sky internet calls, also known as Sky VOIP, you'll have a broadband Hub which has a standard phone socket at the rear.
Message posted on 03 Nov 2023 01:36 PM
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Re: What type of landline phone do I need to buy to go with sky talk
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 10 Nov 2023 09:16 AM
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Re: What type of landline phone do I need to buy to go with sky talk
There are 3 sockets in the hub. Two are labelled with a phone sign and one unlabelled purple one. The left and right look like the old RJ45 standard socket but the middle one is narrower and is labelled "UK". If I buy a regular landline handset and answering machine, will it come with the narrower plug.? Any info gratefully received. Regards.
Message posted on 10 Nov 2023 09:36 AM
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Re: What type of landline phone do I need to buy to go with sky talk
@Dr+DJ wrote:
There are 3 sockets in the hub. Two are labelled with a phone sign and one unlabelled purple one. The left and right look like the old RJ45 standard socket but the middle one is narrower and is labelled "UK". If I buy a regular landline handset and answering machine, will it come with the narrower plug.? Any info gratefully received. Regards.
The middle socket you refer to is a standard UK phone socket. A UK landline phone handset will come with a standard phone plug to fit the middle socket.
Message posted on 10 Nov 2023 10:38 AM
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Re: What type of landline phone do I need to buy to go with sky talk
Thank you! Clarified just fine. Regards
Message posted on 22 May 2024 02:14 PM
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Re: What type of landline phone do I need to buy to go with sky talk
This is SCANDALOUS that BT sell cordless phones that will not connect to a non BT router!!! I had a BT telephone and broadband service installed in our new apartment two years ago but concluded that broadband connection was inconsistent so moved to Sky broadband last week - all fine except I've lost the use of landline, which is only needed for incoming calls. So I now need to buy another phone. BT are devious and dishonest by making such restrictive phones!!
Message posted on 22 May 2024 02:25 PM
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Re: What type of landline phone do I need to buy to go with sky talk
If you think it's that scandalous perhaps you should vent your frustration towards BT?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 22 May 2024 02:28 PM
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Re: What type of landline phone do I need to buy to go with sky talk
@DavidLittle wrote:
This is SCANDALOUS that BT sell cordless phones that will not connect to a non BT router!!!
To be fair, I believe BT also sell phones that aren't designed specifically for their Digital Voice service. They do work with Sky's Hub.
Message posted on 22 May 2024 02:32 PM - last edited: 22 May 2024 02:47 PM
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Re: What type of landline phone do I need to buy to go with sky talk
@DavidLittle wrote:
BT are devious and dishonest by making such restrictive phones!!
BT is a private company in competition with Sky, and entirely at liberty to do such a thing if they choose to: given they are the only ISP which has also spent a century making phone hardware, it would perhaps be more surprising if they didn't leverage that advantage by developing a bespoke system to offer to their own broadband customers.
If BT doesn't adequately inform subscribers that they will lose use of such equipment if they switch ISP, that's also up to them.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 01 Jun 2024 07:54 PM
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Re: What type of landline phone do I need to buy to go with sky talk
Yep, OK for BT to do this IF they warn you that their landline phone will only work with their router.
Having spent time researching I conclude that I have two "good" BT phones that don't work now I'm on Sky so will have to scrap them (more electrical waste!) and buy a new compatible phone - GRRRR!
Message posted on 02 Jun 2024 09:36 AM
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Re: What type of landline phone do I need to buy to go with sky talk
@DavidLittle wrote:
I have two "good" BT phones that don't work now I'm on Sky so will have to scrap them (more electrical waste!)
There appears to be something of a second-hand market on eBay.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Jul 2024 06:16 PM
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Re: What type of landline phone do I need to buy to go with sky talk
Thanks for all your responses. We've decided to do without a landline, though using the one provided in Sky's package for incoming calls would have had no cost.
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