We have no dial tone we have bought new phones but still no tone please can someone help

[Pennypop]

Please could someone help we have no dial tone we have bought new phones but no luck went through the steps on sky to no avail hoping someone can help

[Highlinder]

@PennypopDid you just join Sky or change your package with Sky for broadband or did this just happen out of the blue?

[Tom-W19]

Hi Pennypop

I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

Update – We are still looking to help you Pennypop. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂