We have had a power cut and my land line won’t work

[Tony278]

We have had a power cut and the land line doesn't work

[Mark39]

@Tony278 does your phone plug into your broadband Hub? Or a wall socket?

[Tony278]

A wall socket

[Mark39]

@Tony278 a power cut is very unlikely to affect the phone service provided by Sky as it's not connected to your electricity supply.

If your phone is plugged into a power socket, it can be affected by a power surge when the electricity supply is restored, and may need replacing.