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Discussion topic: Vodafone to Sky landline transfer gone wrong

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This message was authored by Jenkhelp This message was authored by: Jenkhelp

Vodafone to Sky landline transfer gone wrong

I moved from Vodafone to Sky on 29/01/2025 and requested my landline number to transfer across.

On connection day the landline number was new.  Sky have checked and they requested the number, but when they checked Openreach received a different number from Vodafone. 

I have called Vodafone and the say that the issue is with Sky and Sky say it's Vodafone as they gave the wrong details to Openreach.

Help 

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Vodafone to Sky landline transfer gone wrong

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
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