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Discussion topic: Upgraded to super fast broadband 2 weeks ago and left BT and went with you for phone line .

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This message was authored by Trevor-harris This message was authored by: Trevor-harris

Upgraded to super fast broadband 2 weeks ago and left BT and went with you for phone line .

Upgraded to super fast broadband 2 weeks ago , and changed to you for phone line . Left BT , disaster  now broadband now slower than ever and keeps cutting out . Wish I had never upgraded and changed phone line supplier . Open reach out last week only , flicked a switch to reset , didn't work , waiting for them this week to see what they can do !!! 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Upgraded to super fast broadband 2 weeks ago and left BT and went with you for phone line .

Posted by a Superuser, not a Sky employee. Find out more

@Trevor-harris 
You aren’t contacting Sky Customer Services by posting on here. This is primarily a customer to customer forum. I'm afraid you need to wait for Openreach to fix the issue. As it's not a total loss the auto compensation scheme will not apply.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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