0

Discussion topic: Unable to make a call on my mainline but can receive calls and broadband working fine

Reply
This message was authored by sky+numpty This message was authored by: sky+numpty

Unable to make a call on my mainline but can receive calls and broadband working fine

Hi,  I recieve callas ok on our sky landline and broadband working fine but i am unable to make a outside call. Have checked all wiring, tested phone etc as guided by Sky but still unable make a call. Could this be a outside wiring issue as other day BT lads were up the local telephone poles and since then ptoblems. Who is responsible for checking if they have damaged a wire connection ?

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: Unable to make a call on my mainline but can receive calls and broadband working fine

Posted by a Superuser, not a Sky employee. Find out more

@sky+numpty  Do you have any other means of contacting Sky to report this issue.



.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.



sky+numpty
Topic Author
This message was authored by sky+numpty This message was authored by: sky+numpty

Re: Unable to make a call on my mainline but can receive calls and broadband working fine

Hi,  have called SKY help dept on my mobile and they conducted a test on the line which showed no faults but they have booked a engineer to visit us this friday pm and carry out further checks etc.  This has happened once before when BT had played around on our tel pole and when after several calls by me to ask them to check connections etc as no one believed me and had got a bit grumpy like victor meldew......turned out to be a certain wire connection issue and sorted.  Fingers crossed for friday 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Unable to make a call on my mainline but can receive calls and broadband working fine

Posted by a Superuser, not a Sky employee. Find out more

@sky+numptyDo come back and let us know the out come of the engineer visit.



.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.



Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion