18 Nov 2023 03:29 PM
18 Nov 2023 03:38 PM
Posted by a Superuser, not a Sky employee. Find out moreYou don't seem to have completed your post. If the wire is hanging dangerously you can contact Openreach direct (presuming you're in the UK). If it's not dangerous call Sky and arrange an engineer to repair.
18 Nov 2023 04:17 PM
Finally got through and they say an engineer is coming in 2 working days .Roofers accidently broke it and contacted sky 2 weeks ago and no one came they've made it safe .
18 Nov 2023 04:29 PM
Posted by a Superuser, not a Sky employee. Find out more
@Mina wrote:
they say an engineer is coming in 2 working days .
That is Openreach's advertised target time but not a guarantee. Hopefully it's a quick and easy repair.
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