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Discussion topic: Telephone doesnt work. No dialling tone. Cant make od receive clls

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Message posted on ‎28 Apr 2024 05:47 PM

Telephone doesnt work. No dialling tone. Cant make od receive clls

Telephone wont work. No dialling tone and can't make or receive calls. Its a landline

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Message posted on ‎28 Apr 2024 06:08 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

@Heather66 wrote:

Telephone wont work. No dialling tone and can't make or receive calls. Its a landline

Do you have Sky Stream? It won't interfere with your landline. 

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Message posted on ‎28 Apr 2024 07:24 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

Posted by a Superuser, not a Sky employee. Find out more

@Heather66 

Has it been working up to today and have you made changes to your broadband package ?

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Message posted on ‎29 Apr 2024 06:34 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

Any chance someone can help. Have same issue. Can't call helpline with no phone 😭

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Message posted on ‎29 Apr 2024 07:40 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

Posted by a Superuser, not a Sky employee. Find out more

Same question as above @MaryJ , has it been working prior to today and have you made any changes to your broadband package ?

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Message posted on ‎29 Apr 2024 07:44 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

Broadband renewal around a month ago. Was working ok yesterday.

Neighbours said their phone working either 

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Message posted on ‎29 Apr 2024 07:45 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

Sorry neighbours phone not working 

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Message posted on ‎29 Apr 2024 07:51 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

Posted by a Superuser, not a Sky employee. Find out more

Does your broadband hub have a voice light on it and if it does is it lit ?

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Message posted on ‎29 Apr 2024 08:27 PM

Re: Telephone doesnt work. No dialling tone. Cant make od receive clls

No it doesn't. Phone plugged onto wall socket 

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