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Discussion topic: Sky talk phone accepts incoming but can't dial out, cuts off after dialling.

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This message was authored by madmal This message was authored by: madmal

Sky talk phone accepts incoming but can't dial out, cuts off after dialling.

Started last night, 18/9/24, we were alerted that we could not be contacted by phone.  This morning , 19/9/24, allows incoming but cannot dial out, cuts out after dialling.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky talk phone accepts incoming but can't dial out, cuts off after dialling.

Posted by a Superuser, not a Sky employee. Find out more

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair, ignore the fact it says it will test your broadband:


https://www.sky.com/help/home/sky-talk/fix-problems-with-my-phone/articles/fix-phone-problems-start


You can also run this test via the MySky app.

Let us know how you get on.

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