Discussion topic: Sky talk - landline not registering incoming calls

This message was authored by: SKY3CBEC · ‎08 Jul 2022

When ringing my landline it does not ring the actual phone & just rings out on the phone u call from , any help would be much appreciated. Thanks

This message was authored by: GD1 · ‎08 Jul 2022

@SKY3CBEC Is you phone connected to the correct point?

Does you hub have a voice light? If yes, is the phone plugged into the back of the hub?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by: SKY3CBEC · ‎08 Jul 2022

Yes phone plugged in and voice light on

This message was authored by: GD1 · ‎08 Jul 2022

@SKY3CBEC Are you able to call out? If so what number displays on your mobile for example? Does it match the one you should have?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Discussion topic: Sky talk - landline not registering incoming calls

Sky talk - landline not registering incoming calls

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