This discussion topic has been answered Discussion topic: Sky talk issues, no landline
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Message posted on 21 Mar 2024 10:45 AM
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Re: Sky talk issues, no landline
Hi they are not replying
Message posted on 21 Mar 2024 12:14 PM
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Sky support
I v have been directed to sky ssupport twice in last couple of days but none answering me
Message posted on 21 Mar 2024 12:17 PM
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Re: Sky support
What were you told on the last chat you had with the messaging team ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 21 Mar 2024 12:24 PM
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Re: Sky talk issues, no landline
Not a thing . Put through to chat and noone there
Message posted on 21 Mar 2024 12:29 PM
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Re: Sky talk issues, no landline
The latest (4th) chat was started at 2.16pm on the 19th so should still be active.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Mar 2024 02:24 PM
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Re: Sky talk issues, no landline
- Yes it's active but no reply
Message posted on 21 Mar 2024 02:27 PM
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You will need to be patient or use the other contact method we've already advised you about (ie: the Accessibility Team).
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Mar 2024 02:30 PM
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Re: Sky talk issues, no landlipatuent its been ne
Patient its been nearly three days since my response Nd all the time being c h arged. Accessibility service has nothing to do with it
Message posted on 21 Mar 2024 02:36 PM
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Re: Sky talk issues, no landlipatuent its been ne
It has been 2 days and about 20 minutes since the last chat invite was sent to you. That is the 4th chat invite that has been arranged. Way back you told us you have hearing issues so we advised you to speak to Sky through the Accessibility Team as they have different methods of contact which you've refused to do. There's nothing more we can do to help you on here other that the advice already provided.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 21 Mar 2024 02:39 PM
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Re: Sky talk issues, no landline
Please do not reply to me again
Message posted on 21 Mar 2024 02:41 PM
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Re: Sky talk issues, no landlipatuent its been ne
@Fluffy1979 wrote:
Accessibility service has nothing to do with it
Can you tell us why you won't engage with the Accessibility Team? This could have been resolved a long time ago.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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