Discussion topic: Sky home move and need new phone line
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Message posted on 26 Aug 2025 09:42 AM
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Sky home move and need new phone line
Moving house, locally, need to activate sky homemove but the new house doesnt have a phone line, one needs to be installed. How does this process work and how long roughly might it take?
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Message posted on 26 Aug 2025 09:50 AM
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Re: Sky home move and need new phone line
Short answer - it depends. Basically on OpenReach's availability and the local situation.
Sky suggests 2-4 weeks notice period. The longer the better...
Message posted on 26 Aug 2025 11:26 AM
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Re: Sky home move and need new phone line
@Nic10 wrote:
Moving house, locally, need to activate sky homemove but the new house doesnt have a phone line, one needs to be installed. How does this process work and how long roughly might it take?
hi @Nic10
Note no new traditional phone lines are installed as the country moves to Voice over IP (VOIP), so any phone provision will be this method
Message posted on 26 Aug 2025 07:49 PM
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Re: Sky home move and need new phone line
If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Aug 2025 08:10 PM
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Re: Sky home move and need new phone line
@TimmyBGood wrote:
If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
It's the table and the two text lines below it which are most useful.
Remove any personal information (such as the address itself) if you post an image.
That page re-iterates how little I understand of broadband - only a couple of the Acronyms mean anything to me
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