Discussion topic: Sky broadband and incoming calls
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Message posted on 23 May 2024 11:54 AM
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Sky broadband and incoming calls
Hi
ive just switched to sky broadband , but retained my landline. Will incoming landline calls still go through my BT protect so I don't get nuisance calls but can still accept friends etc.
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Message posted on 23 May 2024 12:02 PM
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Re: Sky broadband and incoming calls
No the calls will not go through BT Protect as you are no longer a customer of theirs but there is now the Sky Talk Shield instead:
https://www.sky.com/help/articles/sky-talk-shield-start
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Message posted on 23 May 2024 12:33 PM
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Re: Sky broadband and incoming calls
Hi tried to get talk shield but couldn't it. Do I have to contact sky ?
Message posted on 23 May 2024 01:26 PM
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Re: Sky broadband and incoming calls
Yes, to initially activate Sky Talk Shield, you have to speak directly to Sky. Call 150 on your landline.
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