187

Discussion topic: Sky Talk Shield - cannot amend via the website or My Sky App

Reply
Reply
This message was authored by Jitty1 This message was authored by: Jitty1

Re: Sky Talk Shield - cannot amend via the website or My Sky App

I went straight to the top CEO of Sky with a email , ever since I have been in contact with head office about this problem, they ring me up or leave messages with updates about this , it is still a ongoing problem which they are trying to put right .

This message was authored by Dawn-Tracey This message was authored by: Dawn-Tracey

Re: Sky Talk Shield - cannot amend via the website or My Sky App

@Jitty1  touble is its been going on so long now i think if they were gonner fix it they would if i spend so long trying to rectify problems at my job id b down road now.

This message was authored by Jitty1 This message was authored by: Jitty1

Re: Sky Talk Shield - cannot amend via the website or My Sky App

I agree with you , it seems as though they dont know what they are doing or they are not doing anything at all , part of my message the other day was just checking that you are getting the same problem , why do they have to ask this question at all , cant they see that we are .

This message was authored by Dawn-Tracey This message was authored by: Dawn-Tracey

Re: Sky Talk Shield - cannot amend via the website or My Sky App

@Jitty1  as it stands id say not doing anything at all appart from odd comment here and there and thats not even consistent ive been involved with these forums b4 n all of a sudden a sky employee will just shut it down saying fixed when its not.

This message was authored by Jitty1 This message was authored by: Jitty1

Re: Sky Talk Shield - cannot amend via the website or My Sky App

They had better not do that as I will be writing another email to the CEO 

This message was authored by StevieBoy3 This message was authored by: StevieBoy3

Sky Talk shield problem

Have not been able to access my Skytalk shield to block or add numbers for weeks, Each time I either get a "server error" message or "whhoops there is an error" Rang Sky and they said someone was working on it but obviously nothing has been achieved.

how much longer is it going to take to fix this issue ?

This message was authored by Dandruff1 This message was authored by: Dandruff1

Re: Sky Talk Shield - cannot amend via the website or My Sky App

Ive been on to Sky as well, says Whoops on phone, mac and PC. Its a known issue apparently and they say are trying to fix, wish they would hurry up as currently the service isnt worth using without the controls!

This message was authored by Dawn-Tracey This message was authored by: Dawn-Tracey

Re: Sky Talk Shield - cannot amend via the website or My Sky App

@Dandruff1  dont hold u breath ive jad the issue 2 months now with no end in sight how long can they say there trying to fix it for so long its becoming a joke now.

This message was authored by Jitty1 This message was authored by: Jitty1

Re: Sky Talk Shield - cannot amend via the website or My Sky App

This has been going on now for well over 8 months , it's becoming a total joke , I don't think Skys IT department have a clue , why don't they admit defeat and say it will never be fixed .

This message was authored by EastEndBoy1 This message was authored by: EastEndBoy1

Re: Sky Talk Shield - cannot amend via the website or My Sky App

Yes this is a total joke now, does anyone have a contact with anyone at Sky who can sort this out (removed) I wonder how many people think it is working and it is not?



Moderator note: Removed campaigning.



This message was authored by Mark39 This message was authored by: Mark39

Re: Sky Talk Shield - cannot amend via the website or My Sky App

Posted by a Superuser, not a Sky employee. Find out more

@EastEndBoy1 wrote:

Yes this is a total joke now, does anyone have a contact with anyone at Sky who can sort this out (removed)


Sky would provide the same response - yes they're aware of a fault and are working on it.

This message was authored by myke5 This message was authored by: myke5

Re: Sky Talk Shield - cannot amend via the website or My Sky App

It seems to me that this is never gonna be fixed & sky dont care

This message was authored by Dawn-Tracey This message was authored by: Dawn-Tracey

Re: Sky Talk Shield - cannot amend via the website or My Sky App

@myke5  absolutley 100% agree if i took this long to rectify problems in my job i would expect to not have a job.

This message was authored by myke5 This message was authored by: myke5

Re: Sky Talk Shield - cannot amend via the website or My Sky App

To be honest i think this is probably a simple fix but they dont care & although they say they are looking into it they're probably doing nothing.

This message was authored by rainnie143 This message was authored by: rainnie143

Shield

I cannot get to activate talk shield, it's a constant error. I'm new to sky talk. I never got nuisance calls from my other provider, I've had 2 today and only had the phone a day. Not a great start. Any ideas how to access it?
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 80 minutes

New Discussion