Sky Talk Shield - cannot amend via the website or My Sky App

[Dawn-Tracey]

Thank you its just a blip but had ti do the whole 6 months so far with just my mobile as the talk shield which is a fantastic thing when it worked has rended my landline useless for god knows how many months xx

[Jitty1]

I had a call from head office a couple of weeks ago about this matter , because I had a complaint logged on my account from April . No fix in sight any time soon and if anything changes I will be contacted, if I need any help with my account then i can call them , I do wonder why they cannot fix it though .