Sky Talk Shield - cannot amend via the website or My Sky App

[Fleursmom]

I agree it is a disgrace especially as they seem to promote this feature in marketting materials. No wonder people are being scammed🙀

[backspaces]

leaving sky in August feed up paying for somthing i cant use and keep being told almost 2 years ago .....our engineers are working on it ..NO THEY ARE NOT... And guess were i got this Infomation from.........

[Heather2201]

I wish I had this option, my grandparents wouldn't cope with a provider change unfortunately. It's extremely frustrating and makes me so angry. 

[KimP]

When is this issue with not being able to use Sky Talk Shield online i.e. not using the phone to do it please?

I specifically changed my Dad to Sky so that I could check the callers and block or star them online.

Regards

Tracey

[Mark39]

@KimP Sky haven't said, I'm afraid. They rarely give details of upcoming fixed/improvements etc.

[SuperAnnoyed]

Unable to edit. change or modify in anyway my Talk shield settings. All attempts to access are met with "Whoops there has been an error" message.

Can anybody help?

[Mark39]

@SuperAnnoyed I've added your post to the existing thread on this subject. See the post marked as the answer for the current position.

[Dawn-Tracey]

@SuperAnnoyed  mine has been doing that sinse january 2024 think its safe to say there is no intention of fixing it.