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This discussion topic has been answered Discussion topic: Sky Talk Landline issues 08/04

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Message posted on ‎08 Apr 2024 11:22 AM

Re: I have no signal on my phones

Posted by a Superuser, not a Sky employee. Find out more
@Picky17 wrote:
I don't have a signal on home phone or mobile so I cannot ring out

There is an ongoing issue with mobile calls as reported in the Mobile forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Message posted on ‎08 Apr 2024 11:25 AM

Re: Can’t make or receive any

Posted by a Superuser, not a Sky employee. Find out more

What's the background to this, please? Has your landline with Sky worked up to now?

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Message posted on ‎08 Apr 2024 11:27 AM

Re: Phone line and mobile telephone not working unable to make or receive telephone calls

I have same issue. Got mobile working by restarting though.

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Message posted on ‎08 Apr 2024 11:27 AM - last edited: ‎08 Apr 2024 11:50 AM

Re: Can’t make or receive any

Posted by a Superuser, not a Sky employee. Find out more

All

 

We've been made aware that there are ongoing issues with both Mobile & Talk lanline phones being unable to make calls

 

Sky are investigating this currently.

 

*****Post marked as Answer for visibility only - Thread will be updated when issue resolved*****

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Apr 2024 11:28 AM

Re: Phone line and mobile telephone not working unable to make or receive telephone calls

Posted by a Superuser, not a Sky employee. Find out more

@Peter117  @Giorgio2   We've been made aware that there are ongoing issues with both Mobile & Talk lanline phonerd being unable to make calls

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Apr 2024 11:29 AM

Re: Unable to make or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@Vyvmay   We've been made aware that there are ongoing issues with both Mobile & Talk lanline phonerd being unable to make calls

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Apr 2024 11:29 AM

'Check line cord' message on landline phone

I cannot dial out or receive calls. Message on phone says to check line cord. I've run all the tests sky suggest and also done tests regarding mains supply and batteries to the phone. Nothing solves the problem, broadband is ok though. Please help.

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Message posted on ‎08 Apr 2024 11:30 AM

Re: Im disabled and landline not able make or revieve calls no credit to phone them

Posted by a Superuser, not a Sky employee. Find out more

@Bean1   We've been made aware that there are ongoing issues with both Mobile & Talk landline phonerd being unable to make calls, this is currently being investigated.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Apr 2024 11:30 AM - last edited: ‎08 Apr 2024 11:40 AM

Re: 'Check line cord' message on landline phone

Posted by a Superuser, not a Sky employee. Find out more

@bill56   We've been made aware that there are ongoing issues with both Mobile & Talk landline phones being unable to make calls, this is currently being investigated.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Apr 2024 11:33 AM

Re: I have no signal on my phones My Broadband connection is fine but I have no phone signal in or o

I have broadband connection but I have no phone signal in or out. Mobile connection is fine

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Message posted on ‎08 Apr 2024 11:34 AM

sky land line not working

land line not working

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Message posted on ‎08 Apr 2024 11:35 AM

I cannot a dial tone on my landline— tried everything— changing batteries,unplugging and replugging

Cannot get a dial tone on my landline -- tried everything like changing batteries,unplugging and re plugging and checking all phone connections but still nothing

 

 

 

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Message posted on ‎08 Apr 2024 11:35 AM

Re: sky land line not working

Posted by a Superuser, not a Sky employee. Find out more

@praba  There is an ongoing issues with Sky talk landlines and Sky are aware of this.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Message posted on ‎08 Apr 2024 11:37 AM

Re: I have no signal on my phones My Broadband connection is fine but I have no phone signal in or o

Posted by a Superuser, not a Sky employee. Find out more

@Patbrazier  Pleae see post marked as answer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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Message posted on ‎08 Apr 2024 11:40 AM

Re: I cannot a dial tone on my landline— tried everything— changing batteries,unplugging and replugg

Posted by a Superuser, not a Sky employee. Find out more

@Franks  There is an ongoing issue with Sky talk landlines and Sky are trying to resolve this as soon as possible.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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