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Discussion topic: Sky Talk Landline issues 08/04

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GD1
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Re: I have no signal on my phones

‎08 Apr 2024 11:22 AM

Posted by a Superuser, not a Sky employee. Find out more
@Picky17 wrote:
I don't have a signal on home phone or mobile so I cannot ring out

There is an ongoing issue with mobile calls as reported in the Mobile forum.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Mark39
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Re: Can’t make or receive any

‎08 Apr 2024 11:25 AM

Posted by a Superuser, not a Sky employee. Find out more

What's the background to this, please? Has your landline with Sky worked up to now?

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Giorgio2
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Re: Phone line and mobile telephone not working unable to make or receive telephone calls

‎08 Apr 2024 11:27 AM

I have same issue. Got mobile working by restarting though.

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GD1
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Re: Can’t make or receive any

‎08 Apr 2024 11:27 AM - last edited: ‎08 Apr 2024 11:50 AM

Posted by a Superuser, not a Sky employee. Find out more

All

 

We've been made aware that there are ongoing issues with both Mobile & Talk lanline phones being unable to make calls

 

Sky are investigating this currently.

 

*****Post marked as Answer for visibility only - Thread will be updated when issue resolved*****

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Re: Phone line and mobile telephone not working unable to make or receive telephone calls

‎08 Apr 2024 11:28 AM

Posted by a Superuser, not a Sky employee. Find out more

@Peter117  @Giorgio2   We've been made aware that there are ongoing issues with both Mobile & Talk lanline phonerd being unable to make calls

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Re: Unable to make or receive calls

‎08 Apr 2024 11:29 AM

Posted by a Superuser, not a Sky employee. Find out more

@Vyvmay   We've been made aware that there are ongoing issues with both Mobile & Talk lanline phonerd being unable to make calls

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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bill56
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'Check line cord' message on landline phone

‎08 Apr 2024 11:29 AM

I cannot dial out or receive calls. Message on phone says to check line cord. I've run all the tests sky suggest and also done tests regarding mains supply and batteries to the phone. Nothing solves the problem, broadband is ok though. Please help.

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GD1
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Re: Im disabled and landline not able make or revieve calls no credit to phone them

‎08 Apr 2024 11:30 AM

Posted by a Superuser, not a Sky employee. Find out more

@Bean1   We've been made aware that there are ongoing issues with both Mobile & Talk landline phonerd being unable to make calls, this is currently being investigated.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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GD1
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Re: 'Check line cord' message on landline phone

‎08 Apr 2024 11:30 AM - last edited: ‎08 Apr 2024 11:40 AM

Posted by a Superuser, not a Sky employee. Find out more

@bill56   We've been made aware that there are ongoing issues with both Mobile & Talk landline phones being unable to make calls, this is currently being investigated.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Patbrazier
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Re: I have no signal on my phones My Broadband connection is fine but I have no phone signal in or o

‎08 Apr 2024 11:33 AM

I have broadband connection but I have no phone signal in or out. Mobile connection is fine

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praba
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sky land line not working

‎08 Apr 2024 11:34 AM

land line not working

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Franks
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I cannot a dial tone on my landline— tried everything— changing batteries,unplugging and replugging

‎08 Apr 2024 11:35 AM

Cannot get a dial tone on my landline -- tried everything like changing batteries,unplugging and re plugging and checking all phone connections but still nothing

 

 

 

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Highlinder
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Re: sky land line not working

‎08 Apr 2024 11:35 AM

Posted by a Superuser, not a Sky employee. Find out more

@praba  There is an ongoing issues with Sky talk landlines and Sky are aware of this.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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GD1
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Re: I have no signal on my phones My Broadband connection is fine but I have no phone signal in or o

‎08 Apr 2024 11:37 AM

Posted by a Superuser, not a Sky employee. Find out more

@Patbrazier  Pleae see post marked as answer

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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Highlinder
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Re: I cannot a dial tone on my landline— tried everything— changing batteries,unplugging and replugg

‎08 Apr 2024 11:40 AM

Posted by a Superuser, not a Sky employee. Find out more

@Franks  There is an ongoing issue with Sky talk landlines and Sky are trying to resolve this as soon as possible.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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