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Discussion topic: Sky BB ok but no landline - Saying check phone

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This message was authored by: Trebor100

Sky BB ok but no landline - Saying check phone

Hi,

 

Currently in St Neots, Cambridgeshire writing on behalk of my 91 Y/O father.

 

I have broadband ok but no phone working, message on the phone check phone line, service checker say BB ok but no option to check for Sky Talk.

Checked all connections and ok, tried sky chat but useless.

 

Had the same issue 2 days ago and was a sky issue.

 

Can someone point us in the direction or find out if there is a sky issue?

 

Thanks.

 

 

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This message was authored by: Daniel0210

Re: Sky BB ok but no landline - Saying check phone

Posted by a Superuser, not a Sky employee. Find out more

@Trebor100 

Try the below line test. Disregard it saying it will test your broadband https://www.sky.com/help/articles/fix-phone-problems-start 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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