This discussion topic has been answered Discussion topic: Since having BT fibre installed as an upgrade via my sky package my landline now shows line cord err

This message was authored by: ParkB · ‎23 Jan 2023

Line cord error showing on in-house phone since BT fibre installed. BT say issue with Sky

This message was authored by: Mark39 · ‎23 Jan 2023

If your router has a Voice light which is lit, the wall sockets won't work. You need to plug your phone into the router.

This message was authored by: Mark39 · ‎23 Jan 2023

@ParkB wrote:

Line cord error showing on in-house phone since BT fibre installed.

Are your broadband and phone services with BT, or Sky?

This message was authored by: ParkB · ‎23 Jan 2023

Sky Broadband. Sky Talk.

This message was authored by: Highlinder · ‎23 Jan 2023

@ParkBIs your landline plugged into the back of the router?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: ParkB · ‎23 Jan 2023

No it's plugged into the master socket downstairs and the router is upstairs next to my pc.

This message was authored by: Mark39 · ‎23 Jan 2023

If your router has a Voice light which is lit, the wall sockets won't work. You need to plug your phone into the router.

This message was authored by: ParkB · ‎23 Jan 2023

Thanks everyone. I've plugged it into the router and all is well.

Thanks.

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