This discussion topic has been answered Discussion topic: Re: Phone Landline Dead but broadband OK
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Message posted on 23 May 2024 12:48 PM
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Phone working until internet went down on 17/5/24
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Message posted on 23 May 2024 01:08 PM
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First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on 23 May 2024 01:08 PM
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First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 26 Jul 2024 04:09 PM
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Re: Phone Landline Dead but broadband OK
My SKYTalk landline has not been able to receive or make calls for several weeks. The Broadband is fine and all checks are positive. But even connnecting a phone directly to the main socket does not work. I am paying for this service but unable to access it. Any suggestions other the SKY Chat line!
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