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Discussion topic: Re: Phone Landline Dead but broadband OK

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This message was authored by SylviaGriffiths This message was authored by: SylviaGriffiths

Re: Phone Landline Dead but broadband OK

Phone working until internet went down on 17/5/24


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Phone Landline Dead but broadband OK

Posted by a Superuser, not a Sky employee. Find out more

@SylviaGriffiths 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Phone Landline Dead but broadband OK

Posted by a Superuser, not a Sky employee. Find out more

@SylviaGriffiths 

First thing to check is this link to see if there are any outages in your area:

 

https://www.sky.com/servicechecker


If there isn't try running the line test here:

 

https://www.sky.com/help/articles/broadband-diagnostic-start

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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