Discussion topic: Re: Landline not working but broadband OK
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Message posted on 30 Dec 2022 11:45 AM
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Re: Landline not working but broadband OK
I have had to unplug my phone as it rings constantly but nobody is ringing me I just get a engaged tone when I answer and as sn as I put the receiver down, it rings again and the same thing happens. I have also had people saying they are trying to get me but they get a message that the number is unobtainable.
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Message posted on 30 Dec 2022 01:34 PM
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Re: Landline not working but broadband OK
See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:
https://www.sky.com/help/articles/fix-phone-problems-start
You can also run this test via the MySky app.
Let us know how you get on.
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