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Discussion topic: Phone not working after visit today to fit new broadband cable.

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This message was authored by: outout

Message posted on ‎15 May 2025 06:35 PM

Phone not working after visit today to fit new broadband cable.

After connecting new broadband cable i now find the phone is dead.

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Avatar for JimM1
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This message was authored by: JimM1

Message posted on ‎15 May 2025 06:38 PM

Re: Phone not working after visit today to fit new broadband cable.

@outout If not the landline phone now plugs into the back of the Sky Hub, take a look see where it is, and allow 24-48hrs for the phone to fully function.

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Superuser
This message was authored by: Mark39

Message posted on ‎15 May 2025 07:57 PM

Re: Phone not working after visit today to fit new broadband cable.

Posted by a Superuser, not a Sky employee. Find out more
@outout wrote:

After connecting new broadband cable i now find the phone is dead.

Can you clarify what you mean by a new broadband cable? 

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