Phone not working after switching to broadband fibre

[Nixy1]

Switched to broadband fibre yesterday and now my land line phone isnt working. It will not make or recieve calls

[Mark39 · Accepted solution]

Is your phone plugged into your broadband Hub?

[Nixy1]

No should it be?

[Mark39]

Yes.  When you have Sky Fibre, you have internet calls and the old copper phone line becomes redundant. 

[Nixy1]

Thank u all sorted thanks for your support

[Skipper1]

Same problem for me. It has been off now for 5 days. Sky says they are wait for BT to make the switch over. 5 days seems  a very long delay which I suspect just needs somebody to punch a few keys on a computer. 

[Mark39]

@Skipper1 previous posts suggest that that sort of delay isn't unusual.