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Discussion topic: Phone line off after fiber ine installed

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This message was authored by: MennaEvans

Message posted on ‎04 Jun 2025 01:12 PM

Phone line off after fiber ine installed

After an engineer came out to install a fiber line phone is not working

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎04 Jun 2025 01:24 PM

Re: Phone line off after fiber ine installed

Posted by a Superuser, not a Sky employee. Find out more

@MennaEvans 

If this was a very recent change it can take 24 hours for the phone line to be fully operational.


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This message was authored by: Mark39

Message posted on ‎04 Jun 2025 01:24 PM

Re: Phone line off after fiber ine installed

Posted by a Superuser, not a Sky employee. Find out more

Is your phone plugged into your broadband Hub? There's often a delay of 24 hours or so, before the phone service becomes available.

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