Discussion topic: Phone line interferance, change phone still interferace, rebooted rooter, no good.
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Message posted on 20 Dec 2022 08:28 PM
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Phone line interferance, change phone still interferace, rebooted rooter, no good.
My outgoing calles sound like i am underwater, bought a new phone problem still there. Rebooted my rooter still the same. Do i need the rooter changing. Internet is fine.
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All Replies
Message posted on 20 Dec 2022 08:33 PM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
@terry+g1wpr To get you some help I've escalated your post via the community chat. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014
Keep an eye out for an invite or blue chat bubble.
When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.
Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.
I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 21 Dec 2022 10:09 AM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
Hi there, thank you for escalating this. We have sent an invite to terry+g1wpr.
Message posted on 23 Dec 2022 01:50 PM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
Update-We are closing this session now due to no further response within 48 hours. If you still need help, please us know so we can re-escalate this for you. Thanks.
Message posted on 23 Dec 2022 04:11 PM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
I have not recieved any answers, you say there are 2 but i clicked the buble nothing there.
Message posted on 23 Dec 2022 04:12 PM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
Would you like your post re-escalating?
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 25 Dec 2022 12:13 PM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
yes please, pleese repost. Cannot find answers to reply's. sorry old age (77)
Message posted on 25 Dec 2022 12:16 PM
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Re: Phone line interferance, change phone still interferace, rebooted rooter, no good.
@terry+g1wpr
Unfortunately the escalation process is now unavailable until Wednesday 28th. Post back on here then and we can re-escalate it to Sky.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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