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Discussion topic: Our landline is saying ‘check Line cord’

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This message was authored by JediKnight68 This message was authored by: JediKnight68

Our landline is saying ‘check Line cord’

We can not make or receive any calls from our landline. Ive taken all the wires out and checked the microfilter but still nothing!

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Our landline is saying ‘check Line cord’

Posted by a Superuser, not a Sky employee. Find out more

@JediKnight68 

To see if they can help you I’ve escalated your post to Sky and their Messaging Team should contact you later.

You need to watch out for a post from one of the team inviting you to a private chat and then you should see a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.

This link explains what happens.
https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Our landline is saying ‘check Line cord’

Posted by a Sky employee

Thanks for escalating this. We’ve sent @JediKnight68  an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
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