Not receiving incoming calls. No new service added. Message says temporarily out of order

[Shez+D]

Hi 

I am unable to receive calls on the landline.  It is letting me dial out however suggests the number is temporarily out of order if someone tries to call me.  No new services added recently either 

[Lisa-P1987]

Hi there, I will escalate this to our community chat for you Shez+D. Please look out for an email or chat bubble. We look forward to speaking to you 🙂 
 

[caesarome]

@Shez+D 

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Update – We are still looking to help you Shez+D . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂