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Discussion topic: Not Receiving Calls and unable to call out

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This message was authored by: 6677

Message posted on ‎01 Aug 2022 06:25 PM

Not Receiving Calls and unable to call out

I am unable to receive any calls or call out to any other number.

 

All cables are connected as normal, just stopped working earlier today.

 

Internet connection still works, but no phone incoming or outgoing.

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This message was authored by: caesarome

Message posted on ‎01 Aug 2022 07:46 PM

Re: Not Receiving Calls and unable to call out

Posted by a Superuser, not a Sky employee. Find out more

Does your broadband hub have a voice light and if so is it lit up ?

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This message was authored by: 6677

Message posted on ‎02 Aug 2022 06:59 PM

Re: Not Receiving Calls and unable to call out

No it doesnt.

When ringing from a mobile it rings but the landline doesnt ring. When trying to call from landline nothing happens. Tried multiple phones and unplugged and plugged back in.

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