Discussion topic: No telephone in or out
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Message posted on 18 Feb 2025 11:57 AM
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No telephone in or out
Your engineer connected up our broadband yesterday and told me our phone would be working by midnight. It is not and this is inconvenient as I work from home.
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All Replies
Message posted on 18 Feb 2025 12:38 PM
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Re: No telephone in or out
@F+red
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.
The Talk service can take up to 24 hours to be activated particularly with Fibre installations. I'm afraid working from home brings no extra or faster support as Sky Broadband and Sky Talk are domestic subscriptions.
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 18 Feb 2025 01:28 PM
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Re: No telephone in or out
@F+red wrote:
Your engineer connected up our broadband yesterday and told me our phone would be working by midnight. It is not and this is inconvenient as I work from home.
Do you have a black broadband Hub? Or a white one? If you have a black one, is the Voice LED on the front panel illuminated?
Message posted on 18 Feb 2025 01:34 PM
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Re: No telephone in or out
Thanks for comments. Situation resolved. Engineer had miss wired Router.
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