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Discussion topic: No landline all day (obviously no internet either)

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This message was authored by: Paulpen

No landline all day (obviously no internet either)

Hi all.

 

We have had no landline all day today - handset says check connection, no dial tone and no internet via router.

 

Service checker says no issues for service

 

Have tried phone direct to the wall without the microfilter and nothing from there either.

 

 

 

 

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This message was authored by: caesarome

Re: No landline all day (obviously no internet either)

Posted by a Superuser, not a Sky employee. Find out more

See if you can run this line test to see if a fault is found outside of your property and if something is found you can book an engineer repair:


https://www.sky.com/help/articles/fix-phone-problems-start

 

You can also run this test via the MySky app.

Let us know how you get on.

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This message was authored by: Paulpen

Re: No landline all day (obviously no internet either)

It seems we need an engineer according to that !

 

It would handy to know if anyone else in the area has issues as there are alot of roadworks going on very close by !

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