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Discussion topic: No incoming calls since full fibre installed, except from Sky mobile.

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This message was authored by: Brackley1996

Message posted on ‎16 Jul 2025 05:14 PM

No incoming calls since full fibre installed, except from Sky mobile.

New SkyMax hub installed 9/7/25. All good except no incoming calls on landline. Need this for elderly parents urgently.

Definitely installed correctly by Openreach. Please advise.

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This message was authored by: Chrisee

Message posted on ‎16 Jul 2025 05:38 PM

Re: No incoming calls since full fibre installed, except from Sky mobile.

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@Brackley1996 the account holder needs to call Sky to get this sorted

=========================================================
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Mark39

Message posted on ‎16 Jul 2025 05:46 PM

Re: No incoming calls since full fibre installed, except from Sky mobile.

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@Brackley1996 try turning off both your Max Hub and your ONT for an hour.

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