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Discussion topic: No green light on router for voice

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Avatar for Petershakespear
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This message was authored by: Petershakespear

Message posted on ‎18 Oct 2024 10:11 AM

No green light on router for voice

Only gone live on Wednesday but can't get phone to work.Voice light is off.
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Avatar for Mark39
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Superuser
This message was authored by: Mark39

Message posted on ‎18 Oct 2024 11:32 AM - last edited: ‎18 Oct 2024 11:32 AM

Re: No green light on router for voice

Posted by a Superuser, not a Sky employee. Find out more

Is your phone plugged into the Hub?

 

Try restarting your Hub by switching off at the plug for 30 seconds. If the Voice light is still unlit, it's probably best to sort it to Sky. We can ask Sky's messaging team to contact you here so that you can do that via a private online chat, if you wish.

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