Discussion topic: No dial tone since new instal of sky max hub

This message was authored by: smudger390 · ‎08 Jan 2025

Just had new sky max hub installed. No dial tone for my phone so unable to make and receive calls. Need an answer as pensioner needs to use the landline

This message was authored by: GD1 · ‎08 Jan 2025

@smudger390 Is there a voice light showing on the hub? Is your phone plugged into the UK phone port at the back of the hub?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

This message was authored by: Mark39 · ‎08 Jan 2025

Is your phone plugged into your Max Hub? When was your service activated? There's sometimes a slight delay before activation of the phone service completes.

This message was authored by: smudger390 · ‎09 Jan 2025

Hi Mark39, appreciate the heads up. All sorted by the looks of it. Land line restored overnight by the looks of it. Activation of the new sky max hub may have been the answer. Many thanks. Best regards

Discussion topic: No dial tone since new instal of sky max hub

No dial tone since new instal of sky max hub

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