No dial tone on Landline. Phone display shows please check Line Cord Error message

[Nero6]

Hi Mark, thanks for reply, I do understand it is an openreach issue and not Sky.

I called Sky to see if they could let me know when an engineer was booked for. While I was on hold I actually got a text from openreach to say a fault had been raised. Big thank you to her (really sorry can't remember her name) as she had quite a job getting it sorted.

Fingers crossed will be fixed soon

[christeam]

14 calendar days, 10 working days since issue was excalated. Fault still apparent. No communication regarding  progress.

[Parkend120]

Mine is the same as everybody above just not been here this weekend and the Mother-in-law as tried to conyact us today and said that it's been engaged all weekend

[Nero6]

They have finally fixed it and seems to be back to normal.

Many thanks for all the help received.

[christeam]

19 calendar days, 15 working days since issue was excalated. Fault still apparent. No communication regarding  progress. Order for an engineer to address problem, which was on my Sky account, has now disappeared.