@The+Local+Ned The escalation process, which we could normally use to help you, is now unavailable until Wednesday 3rd January. If need be post on this thread again on Wednesday when we can escalate your post to Sky.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
@The+Local+Ned The escalation process, which we could normally use to help you, is now unavailable until Wednesday 3rd January. If need be post on this thread again on Wednesday when we can escalate your post to Sky.
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Re: No Phone line , check phone line error on handset
Sorry, still wooly headed here. Why I posted it yesterday I dont know.
😞. Perhaps today might see some action thwn. Thanks for all community helpers for taking the time to help out. I hope it gets escalated today as its necessary for me to keep in touch with elderly relatives.
Re: No Phone line , check phone line error on handset
Posted by a Superuser, not a Sky employee. Find out more
@The+Local+Ned I’ve escalated your post to Sky and the Messaging Team may contact you later.
Look out for a blue/red speech bubble at the bottom of your forum page. You’ll have 48 hours to click on it and start the private chat or it will close automatically. If you fail to respond to a chat reply within 48 hours the chat will again close down automatically even if your issue hasn’t been resolved. Replies from Sky aren’t instant so you’ll need to check the chat thread fairly regularly.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
