Discussion topic: No Phone after full fibre upgrade
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 26 Apr 2023 12:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
No Phone after full fibre upgrade
Sky engineers have just upgraded my system to Full Fibre.
Phone now connected to router.
Phone has dialling tone but after dialling a number I just get out of service tone.
Dialling from my mobile to my landline phone the phone does not ring.
Engineers say ther is a problem with the phones and should work after a week or so.
Please tell me what the problem is as lots of people phone my landline every day.
I can't be out of touch for a week or so.
Please advise
regards
bob weeks
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Apr 2023 12:31 PM - last edited: 26 Apr 2023 12:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No Phone after full fibre upgrade
'a week or so' seems unlikely, but there have certainly been posts about the Talk service not working on the day of FTTP activation.
Unfortunately there are inherent risks with transitioning to FTTP, and domestic ISPs typically don't make any particular provision for workarounds when problems arise.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 26 Apr 2023 01:50 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: No Phone after full fibre upgrade
Going by other similar posts on here @Bob+Weeks it should start working within 24 hours or so.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page