Discussion topic: No Dial Tone or able to receive incoming calls
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Message posted on 26 Dec 2023 11:11 AM
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No Dial Tone or able to receive incoming calls
Since December 23rd around mid afternoon the dial tone has gone from my phone, anytime attempt to call from my mobile it says ' number not in use ' However if I plug my phone back into the router it will function as normal again for a minute then the dial tone will go again. I have tried 2 different land line handsets, and 3 different connect cables from phone to router.
I need this landline to function as I teach from home and my students cannot call me now.
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Message posted on 26 Dec 2023 11:29 AM - last edited: 26 Dec 2023 11:29 AM
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Re: No Dial Tone or able to receive incoming calls
You will need to contact Sky to report the fault. Take a look at this link initially. If a faults found it may give you an option of reporting it. Sky will then notify Openreach. Their target fix time is two working days from being notified.
https://www.sky.com/help/articles/fix-phone-problems-start
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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