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This discussion topic has been answered Discussion topic: New to fibre (not fttc), and like several customers my phone doesn't work
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This message was authored by: THUNDERCLOUD2
Message posted on 27 Jun 2023 12:25 PM
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Re: New to fibre (not fttc), and like several customers my phone doesn't work
Ive been a customer for a long time its my phone thats been dead 3 days even though i have normal internt usage
This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 27 Jun 2023 01:04 PM
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Re: New to fibre (not fttc), and like several customers my phone doesn't work
@THUNDERCLOUD2 Just wanted to confirm if you had just joined Sky and had been given internet calls. Do you have another way to report this fault to Sky?
Could you also run through the basic phoneline fault guide to make sure this is not within your property please.
https://www.sky.com/help/articles/fix-phone-problems-start
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