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Discussion topic: New hub, still no light on voice so no phone

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Avatar for Lawrenc
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This message was authored by: Lawrenc

Message posted on ‎04 Apr 2025 03:20 PM

New hub, still no light on voice so no phone

New installed hub, phone plugged in, but no light lit on the voice (on hub).. done the steps and still nothing..  help needed, is there a fault with the hub??

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎04 Apr 2025 04:34 PM

Re: New hub, still no light on voice so no phone

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@Lawrenc 

When was the new hub installed and was this for a new broadband connection because if it is then it can take up to 24 hours for Sky Talk to start working.

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This message was authored by: Mark39

Message posted on ‎04 Apr 2025 04:37 PM

Re: New hub, still no light on voice so no phone

Posted by a Superuser, not a Sky employee. Find out more
@Lawrenc wrote:

New installed hub, phone plugged in, but no light lit on the voice (on hub).. done the steps and still nothing..  help needed, is there a fault with the hub??

Is this a black Hub? Was this just a  replacement Hub? Or did you upgrade your broadband service?

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