New account for broadband and phoneline

[Jase1966]

I've changed over to sky broadband and phoneline today. The internet is working but no telephone anyone help? 

[Mark39]

Is your phone handset plugged into your Sky Hub? Is the Voice light on the Hub lit? Green or amber?

[Jase1966]

No it's in the open reach port in the wall. The voice light is green

[Mark39]

The green Voice light indicates that you have internet calls and your phone needs to be plugged into the Hub. It won't work in the standard wall socket. 

[Jase1966]

Finally got a cable that goes from the phone to the hub and still have no phone line. Any ideas

[cymru123]

It should be a normal BT phone port like your wall socket (as shown in picture with arrow) so normal phone cable should work.