Need you to get in touch with BT i have had two engine here from you in last year the engineers sa

[Keith+Jenkins]

Your engineer  have been here in last year but said it's  BT fault on line outside 

[Mark39]

What problem are you having? Note we're a customer Community and Sky are unlikely to reply to you, but we'll try to help.

[Keith+Jenkins]

Can someone  help me been with out a land line for about 6 weeks I have health  problems  I need my hose phone I am on pip 

[Mark39]

Did you see my reply to your first post? What problem are you having?

[Daniel0210]

@Keith+Jenkins 

No need for two threads so they've been joined together. 

[Keith+Jenkins]

Yes I did but I can't get hold of anyone 

[Keith+Jenkins]

Can you help me get this sorted 

[Keith+Jenkins]

No it has not help me get someone  to sort my land line out 

[Daniel0210]

@Keith+Jenkins 

Is your broadband working okay?
Any recent changes to your subscription?
Does your router have a voice light and is it lit?

[Keith+Jenkins]

Yes broadband  working alright 

[Daniel0210]

@Keith+Jenkins 

And the other two questions?

[Keith+Jenkins]

We have lower our sky but that was last year channels  but nothing else change 

[Daniel0210]

@Keith+Jenkins 

And the other question? Does your router have a voice light and is it lit?

[Keith+Jenkins]

Don't use voice control never have 

[Daniel0210]

@Keith+Jenkins 

Nothing to do with voice control. Does your Broadband router have a number of lights with one marked as 'voice'? If so is it lit?