Discussion topic: Need BT Openreach engineer to lay line inside house and new connection box downstairs.
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Message posted on 22 Nov 2023 08:18 PM
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Need BT Openreach engineer to lay line inside house and new connection box downstairs.
Need BT Openreach engineer to lay line inside house and new connection box downstairs. How do I contact Sky to book this?
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Message posted on 22 Nov 2023 08:40 PM
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Re: Need BT Openreach engineer to lay line inside house and new connection box downstairs.
Can you clarify? Openreach will only fit a cable from the entry point to your home to a single master phone socket. Any extension cabling is the householder's responsibility to arrange. I'm not sure if it's something Sky would do for you.
Message posted on 22 Nov 2023 08:56 PM
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Re: Need BT Openreach engineer to lay line inside house and new connection box downstairs.
This is to a master socket from the point where it enters the house
Message posted on 23 Nov 2023 08:40 AM
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Re: Need BT Openreach engineer to lay line inside house and new connection box downstairs.
Ok, give Sky a call to arrange it.
Message posted on 23 Nov 2023 01:25 PM - last edited: 23 Nov 2023 01:32 PM
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Re: Need BT Openreach engineer to lay line inside house and new connection box downstairs.
Note that it's just 'Openreach': although still part of BT Group, they are specifically forbidden to use BT branding.
A Master socket is no longer relevant where FTTP is in place, and an ISP may be unable to book Openreach to carry out such work in an 'FTTP Priority' exchange area because the assumption is that any change to broadband/voice provision will involve an FTTP installation.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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