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Discussion topic: My previous landline number has not transferred.

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This message was authored by BranW This message was authored by: BranW

My previous landline number has not transferred.

Why has my previous landline number not transferred to Sky? Can anything be done to get my old number back? 

 

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This message was authored by Mark39 This message was authored by: Mark39

Re: My previous landline number has not transferred.

Posted by a Superuser, not a Sky employee. Find out more

Did you ask for it to be transferred? It's not always possible for Sky to transfer it.

BranW
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This message was authored by BranW This message was authored by: BranW

Re: My previous landline number has not transferred.

Thanks for your reply. I wasn't given the option. I've changed provider many times and it's always happened automatically. Everything is done online, so you can't even ask the question thesedays. 

This message was authored by Mark39 This message was authored by: Mark39

Re: My previous landline number has not transferred.

Posted by a Superuser, not a Sky employee. Find out more

Unless the online application has changed recently, there's a tick box where you confirm that you want to keep your number.

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