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Discussion topic: My phone only rings once then drops the call

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Patgar
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My phone only rings once then drops the call

‎07 Sep 2022 04:43 PM

My phone only rings once then the call drops both for myself and the caller

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Highlinder
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Superuser
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Re: My phone only rings once then drops the call

‎07 Sep 2022 05:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@PatgarYou would be quicker calling Sky to get this resolved. dial 150.

 

When you call and asked the nature of the call say " Technical ", you may be asked for a mobile number give this, but DO NOT hang up, stay on the line to be dropped into the queue to speak to an advisor.

If someone has helped give them Like.

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder

Re: My phone only rings once then drops the call

‎07 Sep 2022 04:49 PM

Posted by a Superuser, not a Sky employee. Find out more

@PatgarAre you able to dial out okay, or does it also drop the call?

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Patgar
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Re: My phone only rings once then drops the call

‎07 Sep 2022 04:51 PM

Yes I can dial out OK

 

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Highlinder
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Superuser
This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: My phone only rings once then drops the call

‎07 Sep 2022 05:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@PatgarYou would be quicker calling Sky to get this resolved. dial 150.

 

When you call and asked the nature of the call say " Technical ", you may be asked for a mobile number give this, but DO NOT hang up, stay on the line to be dropped into the queue to speak to an advisor.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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Patgar
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Re: My phone only rings once then drops the call

‎07 Sep 2022 05:20 PM

Have phoned and they have been very helpful

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Highlinder
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Re: My phone only rings once then drops the call

‎07 Sep 2022 05:21 PM

Posted by a Superuser, not a Sky employee. Find out more

@PatgarGlad you got the help that you needed.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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