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Discussion topic: My phone line won’t work can’t make out calls please contact me

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This message was authored by Sonia16 This message was authored by: Sonia16

My phone line won’t work can’t make out calls please contact me

My phone line won't work I can't make out any calls please contact me ASAP

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This message was authored by GD1 This message was authored by: GD1

Re: My phone line won’t work can’t make out calls please contact me

Posted by a Superuser, not a Sky employee. Find out more

@Sonia16  We are all customers here, Sky won't contact you on the back of a forum post.

 

I've escalated your post via the community chat, it won't be ASAP. This link explains how it works https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014

Keep an eye out for an invite or blue chat bubble.

When the blue bubble does appear you have 48 hours to respond or it will be automatically closed.

Be reassured the email & message is from Sky and your details are safe and secure.
If you are using Safari please make sure that Hide IP Address is not checked in order to see the blue bubble. If you are having trouble finding this to check the settings, use another browser such as Firefox, Chrome etc.

I would also recommend that if not already on, that you turn email/private message notifications on to avoid missing any alerts

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My phone line won’t work can’t make out calls please contact me

Posted by a Sky employee

Thank you for escalating this. We have sent Sonia16 an invite to chat 🙂 

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: My phone line won’t work can’t make out calls please contact me

Posted by a Sky employee

Update – We are still looking to help you Sonia16. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks 🙂 

Thanks

Lisa - Sky Tech Team Expert
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